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£20m Tax credits blunder

The HM Revenue & Customs (HMRC) is about to refund up to a quarter of a million families who, due to an error, were forced to repay their tax credits.

Claimants suspected of being overpaid are only now aware of it; the HMRC never informed them that they were being investigated. These cases date back to 2003-04 and there were about 5.8 million such overpayments made. The HM Revenue & Customs wrote to the majority to inform them about the overpayment; they never contacted the remaining 5 percent. The HMRC now face the challenge to repay the tax credit they managed to claw back.
An HMRC spokesperson said, "We made a mistake and have to hold our hands up and repay the money,"
Media claims that report the error to cost the HMRC close to £500m have been dismissed as being “gross and distorted” and they estimate the figure to be closer to £20m. The HMRC will be contacting all the families involved and offer them a refund.
The National Audit Office informed the public that the losses due to fraud and error, totaling up to £1bn a year, are “unacceptably high”. Following an attack by an organised gang of fraudsters in 2005, the online tax credit claims system has been closed.


 


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